Consumer Resources

Personal Resources & Links

Deposit Accounts

• BAC: Personal Accounts - Switch Kit (PDF)
• BAC: Checking Account Reconciliation Form (PDF)
• BAC: Substitute Checks & Your Rights (Web)
• FRB: Overdrafts and Bounced Checks (PDF)
• FDIC: FDIC Insurance Coverage (Web)
• FDIC: EDIE FDIC Insurance Estimator (Web)

Online Banking

• BAC: eAlerts Set-up (Web)
• BAC: eAlerts Frequently Asked Questions (Web)
• BAC: Strong Password Requirements (Web)
• BAC: Paperless Statements FAQ (Web)
• BAC: Reporting Unauthorized Transactions (Web)
• BAC: Your Liability for Unauthorized Electronic Payments (Web)

Protect Your Financial Identity

• BAC: Pharming (PDF)
• BAC: Online Privacy (PDF)
• FDIC: How to Avoid ID Theft, Fraud and Scams (Web)
• FDIC: ATM Security (Web)
• FTC: Fraud Protection (Web)
• FTC: Identity Theft (Web)
• FTC: Free Credit Reports (Web)
• FTC: Protecting Your Internet Activities (Web)

Enrollments

• BAC: Paperless Statements (Web)
• BAC: Online Banking Enrollment Request (Web)
• BAC: Consent Form for Overdraft Services (PDF)

Debit Card

• BAC: EMV - Information, Videos, and More (Web)
• BAC: Cardholder Statement of Disputed Item Form (PDF)
• GoChipCard.com: EMV - General (Web)
• GoChipCard.com: EMV - Consumer FAQ (PDF)

Loans

• BAC: Shut the Door on Mortgage Fraud (PDF)
• BAC: Mortgage Loan Payment Assistance (Web)
• FTC: Credit Counseling (Web)
• FTC: Your Access to Free Credit Reports (Web)