Contact Us
By Telephone
1 (877) 226-5820(209) 473-6800View All LocationsBy Postal Mail
BAC Community BankP.O. Box 1140Stockton, CA 95201-1140
Customer Services & Online Banking Support — 1 (877) 226-5820
For Help With:
- Personal and Business Accounts
- Online Banking / Cash Management
- Online Bill Pay (after hours help at 1-844-767-9555)
- Mobile Banking and Mobile Deposit
- Merchant Remote Deposit
- Lockbox
Telephone:
1 (877) 226-5820 or (209) 473-6800
Monday - Friday: 8am - 6pm Saturday: 9am - 2pm
Email:
Fax:
(209) 946-9085
ATM / Debit Card Support — 1 (877) 226-5820
For Help With:
- Unauthorized Transactions
- Card Lost or Stolen
(alternative after hours help
at 1-800-528-2273) - Cardholder Statement of Dispute (click for form)
- PIN Change
(alternative after hours help
at 1-877-267-6914)
Telephone:
1-877-226-5820 or (209) 473-6800
Card support available 24 hours
Merchant Payment Card Processing Support — 1 (888) 720-6832
For Help With:
- Merchant Service Statement, Billing, General Inquiries
- Merchant Service Supplies
- Technical Support / POS Terminal Helpdesk Questions
- PC / POS Software Questions
Telephone:
1 (888) 720-6832
For assistance with Expediting an issue, please contact your nearest BAC Community Bank office.
Routing Number & Wire Information — ABA #: 121125660
Incoming Domestic Wire
Beneficiary Bank:
BAC Community Bank
Routing Number:
121125660
Beneficiary Customer:
Name / Names
Beneficiary Account Number:
Provide Account Number
Incoming International Wire
U.S. Correspondent Bank:
Union Bank NA Los Angeles
Union Bank Routing Number:
122000496
Union Bank Swift Code:
BOFCUS33MPK
Beneficiary Bank:
BAC Community Bank
Beneficiary Account Number:
2760630481
For Further Credit To:
Our Customer Name and Account Number
File a Complaint
How To File A Complaint with the Bank:
Contact Shanae Kerr at (209) 373-2533
Mail:
BAC Community Bank
Shanae Kerr
P.O. Box 1140
Stockton, CA 95201-1140
Email:
How To File A Complaint with the FDIC:
1-877-275-3342 (1-877-ASK-FDIC)
Fax:
1-703-812-1020
Mail:
Federal Deposit Insurance Corporation
Consumer Response Center
1100 Walnut St, Box #11
Kansas City, MO 64106
Online:
How To File A Complaint with the California Department of Business Oversight:
1-866-275-2677
Mail:
Department of Business Oversight
Attn: Consumer Services
1515 K Street, Suite 200
Sacramento, CA 95814
Online:
How To File A Complaint with the Consumer Financial Protection Bureau (CFPB):
Contact Form
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