Contact Us
By Telephone
1 (877) 226 - 5820 (209) 473-6800By Postal Mail
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Customer Services & Online Banking Support
For Help With:
- Personal and Business Accounts
- Online Banking / Cash Management
- Online Bill Pay (after hours help at 1-844-767-9555)
- Mobile Banking and Mobile Deposit
- Merchant Remote Deposit
Telephone:
1 (877) 226-5820 or (209) 473-6800
Monday - Friday: 8am - 6pm
Saturday: 9am - 2pm
except Banking Holidays
Email:
Customer Service
Fax:
(209) 946-9085
Debit Card Support
For Help With:
- Unauthorized Transactions
- Card Lost or Stolen
Telephone:
1-833-637-0051
Card support available 24 hours
For Help With:
- PIN Change
1-800-992-3808
Card support available 24 hours
For Help With:
- General Inquiries
1-877-226-5820 or (209) 473-6800
Merchant Payment Card Processing Support
For Help With:
- Merchant Service Statement, Billing, General Inquiries
- Merchant Service Supplies
- Technical Support / POS Terminal Helpdesk Questions
- PC / POS Software Questions
Telephone:
1 (888) 720-6832
For assistance with Expediting an issue, please contact your nearest BAC Community Bank office.
Routing Number & Wire Information — ABA #: 121125660
Incoming Domestic Wire
Beneficiary Bank:
BAC Community Bank
Routing Number:
121125660
Beneficiary Customer:
Name / Names
Beneficiary Account Number:
Provide Account Number
Incoming International Wire
Account with Bank (Field 56A):
Pacific Coast Bankers' Bank
Walnut Creek, CA 94596
SWIFT CODE:
PCBBUS66
ABA Number:
121042484
Beneficiary Bank (Field 57D)
BAC Community Bank
517 East Weber Avenue
Stockton, CA 95202
A/C# 121125660
Beneficiary Customer (Field 59)
BAC Customer Name
BAC Customer Address
BAC Customer Account Number
File a Complaint
How To File A Complaint with the Bank:
Telephone:
Compliance Department (209) 373-2512
Mail:
BAC Community Bank
Compliance Department
517 E. Weber Avenue
Stockton, CA 95202
Email:
[email protected]
How To File A Complaint with the FDIC:
Telephone:
1-877-275-3342 (1-877-ASK-FDIC)
Fax:
1-703-812-1020
Mail:
Federal Deposit Insurance Corporation
Consumer Response Center
1100 Walnut St, Box #11
Kansas City, MO 64106
Online:
FDIC Instructions for Submitting a Complaint
FDIC Customer Assistance Form
How To File A Complaint with the California Department of Financial Protection and Innovation:
Telephone:
1-866-275-2677
Mail:
Department of Financial Protection and Innovation
Attn: Consumer Services
2101 Arena Boulevard
Sacramento, CA 95834
Online:
File a Complaint
Complaint Status Lookup
DFPI Education & Outreach
How To File A Complaint with the Consumer Financial Protection Bureau (CFPB):
Telephone:
1-855-411-2372
Online:
Submit a Complaint to CFPB
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Contact Form
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