What to do if you've been scammed:

  • Act immediately

    • Stop contact with the scammer

    • If your BAC account is at risk, contact us immediately at 877-226-5820

    • If accounts at other financial institutions are at risk, contact them immediately

    • Document everything

    • Change online passwords

  • Report the incident to relevant agencies like the Federal Trade Commission (FTC) at ReportFraud.ftc.gov

  • If your identity was compromised, place a fraud alert or credit freeze with the major credit bureaus and monitor your credit report for suspicious activity.

  • File a report with your local police department or sheriff’s office.

  • Consider using an identity theft protection service to help secure any compromised information.

  • Watch out for follow-up scams that claim to help recover your lost funds

  • Additional recommendations from the Federal Trade Commission
    https://consumer.ftc.gov/articles/what-do-if-you-were-scammed