Skip to content

Enhanced Security - Personal Online Banking & Mobile Banking

As computer security standards continue to be adjusted in an effort to keep online transactions safe, older and less secure technologies are being retired. Current industry changes impact how individuals access secure sites for online banking banking. Considered the most secure online standard, Transport Security Layer (TLS) protocol 1.2 is now required when accessing many online services. Older versions — TLS 1.0 and TLS 1.1 — are no longer supported.

What does this mean to you?

If you attempt to access online banking with unsupported software, access will be denied.

Please make sure that you are using the following supported software only.

Compatible Browsers TLS 1.2 Compatibility Notes
Microsoft Edge Compatible by default
Microsoft Internet Explorer (IE)
Desktop and Mobile version 11
Compatible by default
Microsoft Internet Explorer (IE)
Desktop versions 9 and 10
Compatible when run in Windows 7 or newer,
but not enabled by default (click here for help)
Firefox 27 or higher Compatible by default
Chrome 38 or higher Compatible by default
Mobile Safari version 5 or higher Compatible by default
Compatible Mobile Operating Systems TLS 1.2 Compatibility Notes
Android KitKat (Level 20) and above Compatible by default
Apple iOS 8 and above Compatible by default
Compatible Computer Operating Systems TLS 1.2 Compatibility Notes
Microsoft Windows Server 2008 R2 and higher Compatible by default
Microsoft Windows 7, 8.0, 8.1, 10 and higher Compatible by default
Apple iOS 8 and above Compatible by default

Enabling TLS 1.2 in Supported Browsers

{beginAccordion}

Internet Explorer

  1. Open Internet Explorer
  2. Click Alt+T and select Internet Options
  3. Select the Advanced tab
  4. Scroll down to the Security section
  5. Locate and check Use TLS 1.2
  6. Then, press the OK button

Chrome

  1. Open Chrome
  2. Click Alt+F and select Settings
  3. Scroll down and select Show advanced settings...
  4. Scroll down to the Network section and click on Change proxy settings...
  5. Select the Advanced tab
  6. Scroll down to the Security section
  7. Locate and check Use TLS 1.2
  8. Then, press the OK button

Firefox

  1. Open Firefox
  2. Type in "about:config" in the URL bar and press Enter
  3. Scroll down to "security.tls.version.max" and press Enter
  4. Set the value to 3
  5. Then, press the OK button

Opera

  1. Open Opera
  2. Click Ctrl+F12
  3. Click on Security
  4. Click on Security Protocols...
  5. Check on Enable TLS 1.2
  6. Press the OK button
  7. Then, press the OK button

{endAccordion}