COVID-19 Information

BAC: Latest Update

03/22/2021: We Are the Communities We Serve

BAC: Hours of Operation

Our current hours of operation are as follows:

BRANCHES : Click here for locations
Monday-Thursday 9am-5:30pm
Friday 9am-6pm
Saturday-Sunday CLOSED

CUSTOMER SERVICE: 1-877-226-5820
Monday-Friday 8am-6pm
Saturday 9am-2pm
Sunday CLOSED

BAC: Locations by Service

• ATM Locations
• Drive-Up Locations
• All Branch Locations

Archive of BAC's COVID-19 Communications

• 03/22/2021: We Are the Communities We Serve
• 01/14/2021: Upholding Community...and Each Other
• 09/18/2020: When Opportunity Meets Preparedness
• 07/01/2020: Staying Safe and Strong Together
• 06/05/2020: Building for Tomorrow on a Foundation of Trust
• 05/21/2020: Surprise! Your Community Bank is a Digital Powerhouse
• 05/09/2020: Safe, Sound and Informed
• 05/01/2020: Committed to Our Communities
• 04/15/2020: Beware of Potential Fraud Schemes
• 03/27/2020: Working Together
• 03/20/2020: BAC is here to help!
• 03/18/2020: COVID-19 Update
• 03/13/2020: Coronavirus COVID-19 Readiness Plan

BAC: Digital Access

• Mobile Banking with Mobile Deposit
• Online Banking with Bill Pay
• Zelle® for Person-to-Person Payments
• Online Cash Management for Business
• ATMs for Deposits, Withdrawals, and more
• "How-To" videos

Helpful Tips

• Avoid COVID-19 Scams (FTC)
• COVID-19 Facts vs Myths (WHO)
• COVID-19 Security Resource Library (NCSA)

County Resources

• Contra Costa County: COVID-19 Information
• Contra Costa County: COVID-19 Resources for Businesses & Employees
• San Joaquin County: COVID-19 Information
• San Joaquin County: Office of Emergency Services
• Stanislaus County: COVID-19 Information
• Stanislaus County: Guidance for Business & Non-Profits

State Resources

• California Department of Public Health: COVID-19 Updates
• Employment Development Department (EDD): COVID-19
  • COVID-19 Frequently Asked Questions
  • Worker Resources
  • Employer Resources
• EDD: Pandemic Unemployment Assistance (PUA)
  • PUA Frequently Asked Questions

FDIC COVID-19 Resources

• Frequently Asked Questions for Bank Customers (PDF)
• Insured Deposits are Safe; Beware of Potential Scams
• Disaster Recovery and Your Money – A Basic To-Do List
• When People Face Tough Times, Crooks Try to Profit

Internal Revenue Service (IRS)

• Coronavirus Tax Relief and Economic Impact Payments
  • Check Your Payment Status
  • Get My Payment
  • Non-Filers: Enter Payment Info

Small Business Administration (SBA)

• SBA: Beware of COVID-19 and CARES Act Scams
• SBA: Coronavirus (COVID-19) Small Business Guidance & Loan Resources 
  • SBA: COVID-19 Economic Injury Disaster Loan Application 
• SBA: Disaster Loan Assistance 
  • SBA: Disaster Loan Applications
• SBA: Paycheck Protection Program (PPP)
  • SBA: Paycheck Protection Program Borrower Application Form 

U.S. Department of Treasury

• U.S. Department of Treasury: Assistance for Small Businesses